Despite handling millions of passengers every year, the station’s operations are impressively organized. Trains are assigned to specific concourses and gates, helping maintain order and reduce confusion. Clear announcements, digital screens, and directional signage help guide travelers effortlessly.

During holidays or peak seasons, Amtrak staff members are deployed throughout the station to help families, seniors, first-time travelers, and passengers with accessibility needs. This careful coordination ensures a smooth, stress-free boarding and arrival experience.

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